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Verifying your identity (Tier 1)

Learn what information and documents are required to complete Tier 1 identity verification.

Written by Tristan

Tier 1 verification is required to start buying and selling bitcoin on Aureo. The entire process is completed within the app and takes approximately 5 minutes.

Limits after completing Tier 1

  • Buy: $500 – $100,000 MXN per transaction, up to $200,000 MXN per month

  • Sell: $100 – $50,000 MXN per transaction, up to $200,000 MXN per month

What you need

  • Valid government-issued photo ID (INE or passport)

  • Selfie for biometric verification

Process steps

  1. Biometric verification (Sumsub)
    You will be asked to photograph your official ID and take a selfie. The process is automated.

  2. Personal information
    Full legal name, date of birth, phone number, nationality, country of residence, RFC and/or CURP (if you are a Mexican resident or were born in Mexico).

  3. Employment and source of funds
    Occupation and source of the funds you will use in Aureo.

  4. Politically Exposed Person (PEP) declaration
    Indicate whether you or a close family member holds or has held a relevant public office.

  5. Proof of address
    Recent document (no older than 3 months): utility bill, bank statement, or lease agreement.

Review time

Review takes approximately 5–10 minutes. You will receive a notification when your verification is approved.

What happens after approval?

  • Your personal CLABE is activated to receive SPEI deposits and buy bitcoin.

  • You can buy and sell bitcoin within Tier 1 limits.

  • For higher limits, you can start Tier 2 verification.

What if my verification is rejected?

You will see the reason on your verification page. Common reasons: blurry or expired document, selfie does not match the ID photo, or information does not match the document. You can resubmit. If you need help, contact us via the chat in the app.

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